Catering Service:
Cancellation Policy
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Small Catering Orders (€500 or less)
- Free Cancellation: Up to 48 hours before the scheduled delivery or event.
- Partial Refund: Cancellations made 24–48 hours before the event will incur a 25% fee of the total order value.
- No Refunds: Cancellations made within 24 hours of the event are non-refundable due to preparation costs.
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Large Catering Orders (Over €500)
- Free Cancellation: Up to 72 hours before the scheduled delivery or event.
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Partial Refunds:
- 75% refund for cancellations made 48–72 hours before the event.
- 50% refund for cancellations made 24–48 hours before the event.
- No Refunds: Cancellations made within 24 hours of the event are non-refundable.
Rescheduling Policy
At this time, rescheduling orders is not possible. However, please contact partnerships@honestgreens.com, and our team will do their best to assist you.
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